What to Do If Your Car Gets Scratched and the Culprit Can't Be Found?
4 Answers
If your car gets scratched and the culprit can't be found, you can use the dashcam, seek help from security guards and property management, or choose to call 122. Dashcam: Dashcams have the function of continuing to work after parking, operating at a very low power when the car is stationary. So when the car is maliciously scratched by someone, there will be evidence, and you can then call the police, asking the traffic police to help find the car owner. Seek Help from Security Guards and Property Management: Request the property management to assist in the investigation. At this time, the property management can find the perpetrator through on-site surveillance, thus directly locating the person for compensation. Choose to Call 122: After making the call, the traffic police will generally arrive at the scene to provide assistance. If it is found that the car was parked illegally, it can also be towed away directly.
After my car got scratched and I couldn't find the person responsible, I was quite anxious at first, but soon knew what to do. The first step is to ensure safe parking and take detailed photos as evidence, including the surrounding environment and the specifics of the scratches. The second step is to contact the insurance company to report the accident, explaining it's a single-party incident with no responsible party found. They will handle it according to your insurance policy, and comprehensive coverage usually includes repair costs. The third step is to take the car to a professional repair shop for assessment—minor scratches might be fixed with touch-up paint or polishing. I recommend choosing safe parking spots daily to avoid risks and not to overreact emotionally. Remember, a car is just a tool—safe driving is what matters most. Keeping records and maintaining your car well can reduce hassles in the future.
I've encountered this situation multiple times and can handle it with ease. After discovering a scratch, first check nearby surveillance or witnesses. If no results, directly report to insurance describing the situation - usually comprehensive coverage takes care of repairs without much hassle. For minor scratches, I use touch-up pens myself to save time and money. For daily prevention, installing dashcams with parking monitoring helps prevent issues proactively. Stay relaxed and accept that minor driving friction is normal - focus on personal safety, don't delay the trip, resolve quickly and keep moving forward.
If I can't find the person responsible for the scratch, I'll handle it calmly. After recording the time and damage details, I'll report it to the insurance company, as they are familiar with the single-party accident process and can assist. For daily parking, I choose open spaces to reduce risks. Minor scratches can be left unrepaired temporarily without affecting driving. Experience tells me that perfection isn't necessary—safety comes first. Keeping a steady mindset helps avoid unnecessary troubles.
