What to Do If Your Car Gets Flooded at a 4S Shop?
2 Answers
According to the "Consumer Rights Protection Law," as long as there is evidence proving fraudulent behavior by the operator, consumers can demand a refund plus triple compensation. An expert panel was invited to conduct a professional assessment of the vehicle. The Consumer Association and the expert panel will track the case progress, provide timely assistance, and fully support consumers in judicial rights protection. An appeal was filed, with the help of the Consumer Association and the expert panel, to take the case to court.
I discovered my car was waterlogged at the 4S dealership and immediately panicked. I quickly took photos and videos as evidence, documenting water marks and soaked interior conditions. Then I directly confronted the shop manager. If they deny responsibility, I insist on obtaining a written report proving their negligence and demand free repairs or compensation. Meanwhile, I'll file an auto insurance claim to check if the policy covers such accidental damage. If not covered, I'll pay for emergency inspections myself. Water damage may cause engine flooding or electrical system short circuits, so I'll tow it to a professional shop for thorough drying to prevent rust and mold from destroying the vehicle. Throughout the process, I maintain calm communication and document everything to protect my rights.
