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What to Do If You Exceed the First Maintenance Mileage?

2 Answers

DiLucas

07/28/25 2:18pm

If the car owner exceeds the specified mileage, it is best to immediately call the 4S shop and explain the reason. Usually, the 4S shop will not be too strict to trouble the consumer. Generally speaking, the first maintenance for a new car is based on the mileage and the specified first maintenance time, whichever comes first. If the mileage exceeds a little, there will be no problem. If it exceeds the specified time too much, a fee will be charged. Before doing the first maintenance, pay attention to the following points: Make an appointment in advance: First, it is best to make an appointment with the 4S shop in advance. Otherwise, if you go without an appointment, you may encounter situations where there are no workshops available or you have to wait in line for a long time. Bring the necessary documents: When going for the first maintenance, bring the necessary items, such as the maintenance manual, driving license, etc. If you are not sure which documents to bring, be sure to ask clearly when making the appointment. Record problems in time: If you encounter any faults or questions while driving, you can record them and inform the staff during the first maintenance registration, so that the technician can check all kinds of problems together during the first maintenance.

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PatrickDella

08/11/25 10:26pm

Exceeding the first maintenance mileage limit happened to me once during a road trip when I got carried away. I went over by nearly 1,500 km and immediately called the 4S store to explain. They told me to stop driving and schedule a service appointment. The technician found some oil oxidation but fortunately no cylinder scoring, so they changed the oil and filter for free. Now I've learned my lesson - I always check the odometer before trips. My advice: book a maintenance appointment immediately, stop driving, and explain politely to the service department - most dealers will accommodate. Afterwards, set a phone reminder to do your next service two weeks early.

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