What to Do If You Can't Access the Online Study for Driver's License Point Reduction After Applying?
2 Answers
Log in to the Traffic Management 12123 mobile app, and after entering the main page, click on "More". The point reduction through study service was officially launched on April 1, 2021, and only after that date could users begin their study. Click on the point reduction through study option to enter the learning page. Follow the prompts to input your driver's license information and start your daily study. After completing the study, apply for the point reduction exam and click on "Proceed to Exam".
I recently applied for the online traffic violation point reduction program, but I can't log in to the learning platform, which is quite frustrating. This issue is quite common, mostly caused by network lag or system maintenance. Don't panic, first check if your mobile or computer's internet connection is stable, and try restarting your device. If that doesn't work, try logging in during off-peak hours, such as after 8 AM or PM, as the platform can get congested during peak usage times. If you still can't resolve it, directly call the traffic bureau's customer service hotline at 12328—they handle such requests quite quickly. The point reduction program is beneficial, helping you reduce penalty points and avoid fines, so don't give up. Once the system is back to normal, complete the courses promptly, and don't forget to check for the confirmation notification afterward. It's advisable to regularly maintain your devices to avoid future inconveniences.
