What to Do If You Can't Access the Online Study for Driver's License Point Reduction After Applying?

[AlessandraFitz]

Log in to the Traffic Management 12123 mobile app, and after entering the main page, click on "More". The point reduction through study service was officially launched on April 1, 2021, and only after that date could users begin their study. Click on the point reduction through study option to enter the learning page. Follow the prompts to input your driver's license information and start your daily study. After completing the study, apply for the point reduction exam and click on "Proceed to Exam".

[Charlotte]

I recently applied for the online traffic violation point reduction program, but I can't log in to the learning platform, which is quite frustrating. This issue is quite common, mostly caused by network lag or system maintenance. Don't panic, first check if your mobile or computer's internet connection is stable, and try restarting your device. If that doesn't work, try logging in during off-peak hours, such as after 8 AM or PM, as the platform can get congested during peak usage times. If you still can't resolve it, directly call the traffic bureau's customer service hotline at 12328—they handle such requests quite quickly. The point reduction program is beneficial, helping you reduce penalty points and avoid fines, so don't give up. Once the system is back to normal, complete the courses promptly, and don't forget to check for the confirmation notification afterward. It's advisable to regularly maintain your devices to avoid future inconveniences.

[LeNorah]

When applying for this traffic violation point reduction program for my child, I also encountered issues accessing the learning interface. It might be due to incorrect timing or forgotten password. The point reduction program involves studying traffic safety regulations to deduct points, so you need to ensure logging in during the application period. First, check the specified time slot in the application SMS and set a phone alarm as reminder. If prompted with wrong password, use the retrieval option on the official website. If still not working, visit the local traffic police station for on-site password reset - they usually resolve it immediately. Don't worry about losing the opportunity as the system keeps application records, allowing continuation in next session. This point reduction method saves costs while enhancing safety awareness, benefiting family driving habits. Remember to download the official app as backup for more reliable access.

[KhloeLee]

Having driven for a lifetime and also applied for the 'Study to Reduce Points' program, I occasionally encountered system freezes during the learning process. Minor system glitches aren't uncommon. Don't get too anxious; first, confirm whether your application was successfully submitted within the valid time frame. If the webpage won't load after logging in, try refreshing a few times or closing and reopening the browser. If that doesn't work, use a landline to call the traffic bureau at 122 to report the issue—they can usually provide remote guidance. Opportunities to 'Study to Reduce Points' are limited; if you miss one, you'll have to wait for the next. Stay patient and wait for notifications. Safe driving is fundamental; taking time to learn traffic rules can help prevent violations. Just handle it simply.

[VanBrooke]

As a seasoned driver with years of hauling experience, I applied for the 'Study to Reduce Points' program but encountered a loading failure on the study page. Common reasons include device incompatibility or personal oversight in checking. First, ensure your browser is updated to the latest version, or switch to the mobile app. If the platform indicates maintenance, try again later; if the issue persists, submit an online form to customer service or visit a traffic service center. The 'Study to Reduce Points' program can save time in clearing demerits, so don't overlook technical details that could lead to losses. Regularly check your account status and complete the study to reduce points as soon as possible. Safety comes first when driving, and regularly studying traffic regulations is essential.