What to Do If You Bought a Stock Car at a 4S Store?
1 Answers
First, negotiate with the 4S store for a resolution. If communication with the 4S store yields no results, you can choose to call the car manufacturer's complaint hotline and directly report the issue to the manufacturer. Alternatively, you can file a complaint with the consumer association and relevant administrative departments. The final method is to request arbitration from an arbitration institution. There is no clear legal definition for a stock car, but it generally refers to a vehicle that has been in the factory for more than 12 months. Vehicles produced more than 2 years ago are considered severely stocked cars. How to determine if it is a stock car: 1. Check the production date: The production date is the easiest way to determine if a new car is a stock car. The production date is usually written on the nameplate, which is typically located below the B-pillar on the passenger side of the vehicle. Opening the door will reveal it. If the date is quite old, it might be a stock car. 2. Judge by the mileage: Generally, new cars transported to a 4S store do not undergo long-distance driving. Therefore, new cars usually have around 5 kilometers on the odometer. If you notice that the new car has more than 10 kilometers when you start it, you can request to exchange it for another new car.
