What to Do If Unable to Handle Traffic Violations in Henan?
3 Answers
If it is a vehicle violation captured by electronic monitoring, it can be processed at the traffic police station window where the violation occurred or at the traffic police station window where the vehicle is registered. Bring the vehicle registration certificate and driver's license directly to the local urban traffic police brigade for inquiry. All violation items will be listed, and you can choose to print them at any time before the vehicle inspection.
I also encountered a bottleneck when handling traffic violations in Henan, which was quite annoying. It might be due to a busy network system or mismatched information between your input and the records. In such cases, don't rush to try again immediately. First, refresh the 12123 app on your phone a few times to check the latest status. If it still doesn't work, promptly visit the local traffic police station for offline processing. Bring your original ID card and driver's license—manual verification is faster there. Delaying the process can double the fine or even affect your driving points. Driving within speed limits and avoiding violations can save you a lot of trouble. I've developed a habit of checking for violations monthly, and it really helps. The Henan system often gets congested during peak hours, so handling matters during off-peak times makes the process smoother.
As a car owner, when I can't handle traffic violations in Henan, I always try to find solutions from a technical perspective. Common reasons may include an outdated app version or weak network signal. For example, the 12123 app sometimes needs to be updated to the latest version, trying a different location with 4G, or clearing the cache and restarting the phone. If the payment fails, check the bank card balance and binding information; wait a few hours if the system is under maintenance. If all else fails, contact the official customer service hotline for feedback—they are quite efficient in resolving issues. Regarding safety, don't delay too long, otherwise, accumulated fines may affect the annual inspection. It's recommended to familiarize yourself with the app's operations, such as enabling notifications in the settings for timely reminders.
