What to do if the Volkswagen SOS emergency call function malfunctions?

[EverettLee]

The solution to the malfunction of the Volkswagen SOS emergency call function is: it is necessary to go to a maintenance institution for inspection and repair. SOS is an onboard self-rescue system. When the vehicle malfunctions or is involved in an accident, or when facing dangerous and sudden situations, find the SOS button and hold it for more than 2 seconds. The vehicle's emergency warning and rescue system will automatically send out a distress signal and actively call emergency departments. Taking the 2021 Bora 1.5L Manual Fashion Smart Connect Edition under FAW-Volkswagen as an example: the manufacturer of this car is FAW-Volkswagen, the class is compact car, the intake form is naturally aspirated, the maximum horsepower is 113ps, and the maximum torque is 145nm.

[StephenLynn]

When I was driving a Volkswagen before, I encountered an issue with the SOS emergency call function—pressing the button didn't get any response, which was quite alarming. I immediately pulled over to a safe spot and tried restarting the car by turning off the engine for a minute before starting it again, hoping the system would recover on its own. If that didn’t work, I checked the emergency call settings in the vehicle’s menu to see if it was accidentally turned off or misconfigured. Signal issues are also common, like in underground parking or mountainous areas where there’s no reception, causing it to fail. For safety, don’t rely on it in emergencies—using your own phone to make calls is more reliable. Contact a Volkswagen dealership or customer service as soon as possible; they can run remote diagnostics or schedule an inspection. During regular maintenance, remind the technician to test this function to avoid last-minute failures. In short, don’t delay—address it early. Road safety is no small matter; even minor malfunctions can lead to big problems.

[NolanMarie]

As a car owner, I usually troubleshoot SOS alarm function malfunctions myself. After turning off the car, open the hood to check the fuse box and see if the corresponding fuse is blown - replacing it with a new one will tell. Then get in the car and test whether the operation button is stuck or has poor contact. You can also try a system reset by following the manual's steps to long-press the button or disconnect the negative battery terminal for a few minutes to restore default settings. But don't mess around with this randomly to avoid causing new problems. If it doesn't work, the module might be broken and require professional diagnostic tools. In emergencies, just use your phone to call for help immediately without delay. I recommend recording the fault time and location as reference for technicians during repairs. Ultimately, it's more reliable to go to an authorized service center for inspection with specialized equipment. Don't forget that new cars may have warranty coverage for some repair costs.

[StBeckett]

I've been driving Volkswagens for over a decade. Most SOS alarm failures are caused by loose internal modules or weak signals. Quick fix: restart the vehicle, remove the key, wait a moment, then restart to see if it recovers. If not, check the button connection wires and tighten any loose plugs. Don't rely on it in areas with poor signal. In emergencies, prioritize using your phone to dial emergency numbers. Until repaired, pay attention to road conditions and avoid long trips. During routine maintenance, remind the shop to check the electronic systems. Quick repairs save hassle.