What to Do If the Other Party Leaves After a Minor Scratch?

[JaxsonMarie]

Most insurance companies will conduct an on-site investigation and issue relevant documentation. Some insurers may require policyholders to directly report the damage at designated loss assessment points or repair shops. If you have purchased scratch insurance at a 4S store, you can directly call the 4S store, and their claims staff will handle the entire process. The 4S claims personnel will negotiate with the staff, and finally, the insurance company representative will take photos of the scratches on the vehicle. Then, drive the car back to the 4S store for repairs, and the process is complete. Generally, the car can be picked up in two to three days.