What to Do If the Other Party Doesn't Come After Using the 12123 One-Click Vehicle Move Service?

2 Answers
SanTaylor
08/28/25 2:05am
12123 One-Click Vehicle Move service if the other party doesn't come: 1. Call 122: You can try calling the 122 traffic police hotline, provide the car's license plate number and parking location to the operator, who will then contact the car owner via phone to request moving the vehicle. 2. Call 114: This method requires the car owner to have previously registered with 114. If there's no registration, calling 114 won't work. Therefore, this method has certain limitations. 3. Call 12580: Provide the car's license plate number to the operator, who will then directly connect you to the car owner's phone. 4. Contact the insurance company: Through the insurance mark on the car owner's front windshield, contact the car owner's insurance company. Most insurance companies have the car owner's contact information. Simply provide the car model and license plate number to the insurance company to get in touch with the car owner.
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TylerLee
09/09/25 7:32am
Hey, as a seasoned driver, I often encounter situations where the other party doesn't respond after using the one-click car relocation feature. The 12123 app is quite useful, but sometimes the other party might not check their phone or intentionally ignore the message. At first, I would get really anxious, but later I learned to handle it better: first, resend the notification through the app with a polite message; if there's still no response after half an hour, seek help from the property management or security guards in the community—they usually can contact the car owner; if all else fails, call 122 to report it and let the traffic police handle it. It's a good habit to avoid blocking others when parking and to display a car relocation phone number to minimize trouble. Don't get too upset, remember to take photos as evidence of the time and location to prevent future disputes. Stay patient, and it will eventually get resolved.
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