What to do if the license plate ETC is already in use?
3 Answers
The solution for when the license plate ETC is already in use is: 1. Explain the situation to the customer service personnel at the ETC service center; 2. Upload your ID card, vehicle license, and vehicle registration certificate online, and wait for the backend to review and cancel the ETC linked to the original license plate; 3. Go to the bank to terminate the original binding agreement, and then you can reapply for ETC services. The installation method for ETC is: 1. Purchase the ETC device, check if all components are complete, and read the installation instructions; 2. Determine the installation direction of the ETC device, with the solar panel facing outward; 3. Peel off the adhesive backing on the device, fold the solar panel towards the vehicle's front windshield, and press firmly to ensure it sticks securely; 4. Install the device on the upper center of the vehicle's front windshield, ensuring it does not obstruct normal driving visibility. Stick it in place once and do not remove or reapply it; 5. Insert the ETC card to activate the device. When you hear a beep and the device's indicator light turns on, the device is activated, and the installation is complete.
As an ordinary person who drives frequently, I've encountered similar issues before. Checking the bill and finding inexplicable charges is truly frustrating. First, stay calm and immediately open the ETC app or bank account to review recent transaction history. If you spot unfamiliar routes or suspicious transactions, take screenshots as evidence right away. Then directly call the ETC service hotline (for example, China ETC's customer service is 12328), explain the situation, and request account freezing or device rebinding. Filing a police report is also crucial - bring your evidence to the local traffic management department or police station to report the fraudulent activity, as they can help trace the perpetrator. To prevent recurrence, I later switched to using strong passwords for app binding and made it a habit to regularly check statements, just like routine vehicle maintenance. Though the process is annoying, taking prompt action can recover losses. I resolved my case in less than a week - the key is not to delay. ETC issues involve personal financial security, so early intervention saves both money and peace of mind.
As an electronics enthusiast, I've gained some insights into ETC misuse. If license plate information is compromised, it indicates system vulnerabilities. The first step is to check real-time toll deduction records via mobile to identify suspicious transactions. Quickly contact the service provider's customer support, providing specific times and road sections - they can remotely deactivate old devices. Technically, I recommend upgrading account security measures, such as setting up transaction alerts or two-factor authentication. When filing a police report, bring screenshot evidence; traffic authorities have efficient database tracking capabilities. For prevention, safeguard your vehicle registration documents (don't share them on social media) and be mindful of privacy when parking. Through personal experience, I've found ETC to be a convenient tool, but negligence makes you vulnerable. Simple precautions can effectively mitigate risks - protecting yourself is equivalent to theft prevention.
