What to do if the highway ETC is not charged?
1 Answers
There are two situations where the highway ETC is not charged. One is when the barrier is damaged, and the vehicle passes through the ETC lane too quickly, resulting in a failed charge. The other is when the ETC charge is recorded as a post-payment, meaning it will not be deducted immediately but will be charged within a certain period. Precautions for using ETC: The ETC transaction sensing area is 8 meters. When encountering a vehicle in front that stops, to prevent the ETC device of the front vehicle from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters from the front vehicle to avoid automatic sensing and paying for the front vehicle. The speed limit for ETC lane recognition is 20km/h. If the speed is too fast, the vehicle device information cannot be read, which will also result in a failed charge. Unauthorized disassembly or movement of the OBU device, or detachment or loosening of the ETC electronic tag, will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for inspection. If the loosening or detachment is not caused by human factors, it only needs to be reactivated. When using a debit card to bind the ETC, insufficient balance will also lead to a failed charge. Follow the guidance of the on-site staff to use the manual MTC lane and pass by cash or card. The windshield being too thick may cause poor sensing. This is especially important for vehicles that have had their windshields replaced after an accident or those with modified front windshields.
