What to Do If the Highway ETC Fails to Deduct Payment?
1 Answers
Generally, after the first deduction failure, the system will send an SMS to the car owner to remind them of the failed payment and will attempt to deduct the payment again within the next 2-3 days. If the deduction fails again, it will enter a manual intervention process to determine the exact reason for the failure. If it is due to a malfunction of the bound card or a system issue, the staff will make corresponding changes to the system or card. Below is an introduction to ETC: 1. ETC is an electronic toll collection system: ETC is a non-stop electronic toll collection system. The ETC-dedicated lane is for vehicles equipped with an ETC on-board unit, using electronic payment methods. 2. It is the most advanced toll collection method: The non-stop toll collection system is currently the most advanced bridge and road toll collection method in the world. Through the dedicated short-range microwave communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, the system uses computer networking technology to conduct background settlement processing with the bank, allowing vehicles to pass through toll stations without stopping to pay bridge and road fees.