What to Do If the Highway ETC Fails to Charge?
2 Answers
Highway ETC charges can be paid retroactively. Here are the details regarding highway ETC charging: 1. Retroactive Payment Methods: (1) If you pass a station without being charged, promptly seek assistance from staff at the manual toll lane to make a retroactive payment. This can be done via card or cash for a secondary charge. (2) If you have already left the toll station, the previous unpaid amount can be deducted together with the current charge the next time you exit a toll station. (3) You can also call the ETC customer service hotline for assistance. 2. Consequences of Non-Payment: The system may flag the vehicle for toll evasion, leading to the vehicle's ETC being blacklisted. This will prevent the vehicle from using highways nationwide, and the toll will be calculated based on the longest distance possible on the highway network.
As a seasoned driver, I've encountered the issue of highway ETC not charging several times. The most likely reason is a malfunctioning device, such as a dead battery in the ETC tag or poor contact in the card slot causing signal reception failure. First, try checking if the tag's light is on; if there's no response, restart the device or remove and reinsert the battery. Then, check the transaction records in your mobile ETC app to confirm if there was a missed charge. If you find that no fee was indeed charged, promptly contact the highway customer service hotline to report your license plate number—they can help you make the payment. Delaying too long may affect your personal credit record or even result in additional fines. Remember to test the ETC function during routine car maintenance; trying it out at a low-speed toll station can prevent such hassles. When traveling on highways, convenience is key, and small details should not be overlooked.
