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What to Do If the First Maintenance at 5000 Kilometers Is Exceeded?

2 Answers

HarmonyRose

07/29/25 3:29pm

After exceeding the first maintenance mileage, the first step is to contact the 4S service department to inquire about the latest maintenance time and schedule an appointment. Refer to the oil health level displayed by your vehicle, as it varies depending on individual driving habits. If the first maintenance exceeds the specified mileage, consult with the service staff for negotiation. The action depends on how much the 5000-kilometer limit is exceeded. A slight overage may still allow for the maintenance to proceed.

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Santos

08/14/25 9:02am

I also exceeded the first service by about 800 kilometers last time, and I was really worried. I immediately called the 4S store to ask about the situation. The after-sales guy said the first service for a new car is indeed important because metal debris is generated during engine break-in. Exceeding by a few hundred kilometers is not a big deal, but exceeding too much might affect the warranty. They asked me to come in as soon as possible, and after checking the oil condition, they still performed the service for free. However, they reminded me to make an appointment about 500 kilometers in advance next time, and not to wait until the dashboard warning appears. Now I set double reminders on my phone, as engine maintenance should never be delayed. If you exceed by a lot, I suggest not to delay and drive directly for an inspection, as deteriorated oil can accelerate part wear.

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