What to do if the ETC is lost after changing cars?
2 Answers
Solutions for lost ETC after changing cars: 1. Visit a bank branch counter to handle the card change or replacement; 2. Bring your ID card to the bank branch and fill out an ETC service application form to report the loss of the ETC function, which will take effect within 24 hours from the time of acceptance; 3. After receiving the new card, go to the designated branch to activate the ETC function, which will be automatically available for use within 5 working days. ETC is an electronic toll collection system, and the ETC dedicated lane is for vehicles equipped with an ETC on-board unit, using electronic toll collection without a manual toll platform, specifically for ETC vehicles with installed on-board units. The ETC non-stop toll collection system uses dedicated short-range microwave communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, then processes the transaction through computer networking technology with the bank, achieving the purpose of paying tolls without stopping at road or bridge toll stations.
After changing cars, I can't find my ETC device, which is honestly quite annoying. But don't panic, I suggest first calming down and recalling possible storage locations, such as the car's glove compartment or the desk at home. If it's truly lost, immediately contact the bank customer service where you applied for the ETC, inform them about the lost device, and request to freeze the account to prevent unauthorized usage and fees. Then prepare for a replacement, which usually requires bringing your ID card, vehicle license, and vehicle registration certificate to the bank branch or ETC service center, filling out an application form, and paying a small fee, typically just a few dozen yuan. After replacement, remember to rebind it to the new car and test if it works smoothly. The whole process is simple and can be resolved in a few days. When changing cars in the future, remember to remove the device in advance and store it in a dedicated case to avoid such hassles. In short, timely handling will resolve the issue, so don't let it affect your travel mood.
