What to do if the ETC installed in the car falls off?
3 Answers
Under normal circumstances, when the ETC falls off, the small dot on it will also pop out. At this time, all the original information and data of the car owner will disappear, and the ETC will no longer have the function of non-stop toll collection. Below are the measures that should be taken after the ETC falls off: Go to the expressway ETC business hall in the province where the original ETC was issued to reinstall and activate it, and then you can drive normally in the ETC dedicated lane. Below are the precautions when using ETC: 1. Insufficient balance in the ETC card may lead to failure of toll deduction and inclusion in the ETC blacklist. Blacklisted users cannot pass through the ETC lane. This situation can be canceled 24 hours after recharging. 2. After successful activation, the ETC electronic tag should be properly kept, and attention should be paid to moisture-proof, waterproof, and anti-strong magnetic. 3. The ETC device uses solar charging. The battery inside the device has a normal service life of more than 3 years. For users who do not drive frequently, it is recommended to charge the ETC device once a month to extend its service life.
Last time when I was driving on the highway, my ETC tag fell off the windshield, which almost scared me to death. Quickly find a safe place to pull over, like a service area or roadside, and avoid reaching around inside the car to prevent accidents. First, check if the ETC tag is damaged. The possible reasons for it falling off could be adhesive failure or improper installation. Use a small knife to gently scrape off any remaining tape, clean the glass surface with alcohol or glass cleaner, wipe it dry, and then reattach it with new 3M double-sided tape or the original adhesive. After reattaching, be sure to test whether the device lights up and check if automatic toll deduction works properly at the toll booth. If the tag is broken, contact the ETC service provider to apply for a replacement, which can usually be done via WeChat or an app to avoid affecting future toll payments. Remember, keeping this thing from falling off is crucial; otherwise, it might cause billing errors or fines. I recommend checking the installation regularly to ensure it’s secure and prevent it from falling off again.
My ETC tag fell off once while driving, suddenly becoming loose and very distracting. Fortunately, I wasn’t on the highway at the time. The first priority in handling this is safety: pull over to a safe spot first—don’t try to fix it while driving, as it’s easy to get flustered and cause a rear-end collision or scratches. Next, check the condition of the tag itself. If it’s undamaged, clean the glass and any adhesive residue, then reattach it firmly, choosing a spot in the middle of the windshield where it won’t obstruct your view. If the tag is broken or can’t be reattached, it’s best to visit a service point for professional installation to avoid billing issues. Over time, I’ve developed a habit of checking the adhesive for wear every six months—this helps prevent problems and saves time. An ETC tag falling off affects more than just toll payments; it also impacts driving comfort. To ensure long-term durability, avoid placing it too close to high-temperature areas like near the dashboard.
