What to Do If the ETC Expressway Card Is Lost?
1 Answers
ETC Expressway Card Loss Replacement Method: The vehicle owner should bring their ID card, original vehicle registration certificate, and copies to the bank counter to handle the card change or replacement service. The installation process for the ETC device is as follows: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU; the red light will briefly illuminate, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning properly. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then, peel off the adhesive backing of the OBU and attach it to the installation position. Press firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device. ETC Device Activation Method: Insert and remove the ETC card twice consecutively until the electronic tag screen displays "Bluetooth On." If "Tag Invalid" appears when inserting and removing twice without attaching the electronic tag, this is normal and does not affect activation. Alternatively, press the button on the top of the electronic tag to enable Bluetooth directly. Turn on the phone's Bluetooth and open the corresponding mobile app (usually a download QR code is provided on the electronic tag). Enter the device activation interface. Click "Device Connection" and wait patiently for the "Connection Successful" prompt. Once connected, upload a photo of the vehicle's front to complete activation.