What to Do If the ETC Device Won't Stick?

1 Answers
DeReagan
07/30/25 2:55am
If your ETC device won't stick, you can visit the ETC service center or an ETC service outlet where you originally applied for it. Ask the staff for a new piece of 3M adhesive tape. Additionally, since the device has fallen off, the anti-tamper button on the back will have popped up, requiring you to reactivate the ETC. The ETC installation process is as follows: Upon receiving the device, first check whether the ETC card and the electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU. A red light will briefly turn on, and the OLED screen will display "Label Invalid, Please Insert Card," indicating the device is functioning properly. Clean the windshield to ensure the surface is smooth, clean, and dry. Then peel off the protective film on the OBU's adhesive backing and stick it to the installation location. Press firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device. Benefits of installing ETC: Time-saving: Eliminates the hassle of waiting in line; Green and eco-friendly: Promotes low-carbon travel by allowing vehicles to pass through toll stations without stopping, reducing noise and exhaust emissions, and minimizing pollution; Reduced wear and tear: Saves costs by decreasing the frequency of vehicle starts and stops, lowering wear and fuel consumption. Users also enjoy a 5% discount on toll fees; Improved efficiency: ETC lanes can theoretically increase vehicle throughput by 2-3 times, making traditional ETC systems more advanced, faster, and higher-tech. Compared to license plate payment, ETC technology is more mature and advantageous.
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