What to Do If the ETC Device Is Lost?

[McMiles]

ETC device replacement method: The vehicle owner should bring their ID card, the original and a copy of the vehicle registration certificate to the bank counter to handle the change, replacement, or reissuance of the card. The installation process of the ETC device is as follows: Upon receiving the device, first check if the ETC card and the electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU; the red light will briefly turn on, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning normally. Clean the front windshield to ensure the glass surface is smooth, clean, and dry. Then, peel off the adhesive backing of the OBU and stick it to the installation position. Press firmly with your hand for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is properly inserted into the OBU device. ETC device activation method: Insert and remove the ETC card twice in succession until the electronic tag screen displays "Bluetooth On." If "Tag Invalid" appears when inserting and removing the card twice without attaching the electronic tag, this is normal and does not affect activation. Alternatively, press the button on the top of the electronic tag directly to enable Bluetooth. Turn on the phone's Bluetooth, open the corresponding mobile app (usually with a download QR code on the electronic tag), and enter the device activation interface. Click on "Device Connection" and wait patiently for the "Connection Successful" prompt. Once connected successfully, upload a photo of the vehicle's front to complete the activation.