What to Do If the DMV Doesn't Refund the Workflow?
4 Answers
If the vehicle fails the inspection at another testing station, the workflow cannot be refunded, and the inspection can only be conducted at one testing station. If the vehicle hasn't been inspected at another testing station but the workflow is occupied, simply call that testing station and request them to release it.
It's really frustrating when the DMV doesn't allow the withdrawal of processing records. In such cases, I first check if the documentation is incomplete. The DMV has regulations that once the processing record for vehicle transfer or registration is accepted, it's generally irreversible. If there's an error in the documents and you need to redo the process, it's advisable to take a new number and go through the procedure again. It's best to inquire at the service counter about the specific reason, whether there's a critical issue with the documents. If all else fails, you can call the 12345 citizen hotline to report the situation, and usually, someone will contact you within five working days to address it. Before handling any business next time, it's advisable to double-check the documents on the self-service machine to avoid invalid processing records and unnecessary delays.
Last time when helping my father-in-law with the used car transfer, I encountered the issue of the serial number not being refundable. The DMV system operates on the public security dedicated network, where each serial number is linked to vehicle information—it's not the staff being deliberately difficult. I suggest first checking with the supervisor counter to clarify the reason for the freeze. If the issue is due to selecting the wrong license plate number, you can wait three days for the number to be automatically released. If you're in urgent need, simply get a new number and reapply, and don't worry about the old serial number. Remember to bring the original ID card and residence permit of the car owner, as well as a copy of the quota document. Missing any one of these could cause delays.
I specifically consulted a friend who works at the DMV, and they explained that the serial number is equivalent to a business ID. Once printed, it enters the system process. Simply repeating the number retrieval doesn't affect anything, and there's no need to deliberately cancel the number. However, for matters involving license plates or transfer cancellations, it's recommended to immediately go to the counter to report the loss. Additionally, keep the business acceptance slip safe, as it's very convenient for evidence if needed. The most hassle-free method is still to opt for electronic serial numbers; operating on the Traffic Management 12123 app can avoid the trouble of queuing.
