What to do if the Audi A7 center console screen does not rise or lower?
3 Answers
Audi A7 center console screen not rising or lowering solution: You can turn off the car and restart it once. If it still cannot rise or lower, it indicates a circuit failure in the car, and you need to go to a 4S shop for inspection and repair. The center console screen is the car's onboard computer, an automotive information product that can integrate with the car's circuits. The onboard computer can perform all the functions of a home computer, supporting in-car internet, navigation and positioning, gaming, phone calls, and other functions. The Audi A7 is a mid-to-large-sized car under the Audi brand. The car's length, width, and height are 4975mm, 1908mm, and 1408mm respectively, with a wheelbase of 2934mm. The drive system is front-engine four-wheel drive, and the trunk capacity is 535L.
Last time my center console screen froze, I first tried rebooting the system by pressing and holding the volume button for 15 seconds until the screen went black and restarted. If rebooting doesn't work, you need to check the fuse. Open the fuse box on the driver's side and look for the 20A fuse labeled F37. If it's blown, just replace it with the same model. If that still doesn't fix it, the lifting motor might be broken or there could be something stuck in the sliding rail. Once I found a coin had fallen in and jammed the track, and had to disassemble the storage compartment to remove it. If you really can't fix it yourself, you'll need to go to a 4S shop to connect a diagnostic computer and check the fault codes. Repairing lift screen issues usually costs around three to four thousand. Don't force the screen open, as you might break the ribbon cable.
If the center console screen won't rise, don't panic - it's usually just a software glitch. Try holding the volume knob for 15 seconds to force a reboot; this fixes 80% of fake freezes. If that doesn't work, check the circuit next. The retractable screen connects to the vehicle power grid control module, with blown fuses being the most common issue - located in the black box under the dashboard's left side (flip open the cover to see). If the screen rises but gets stuck midway, there's probably debris in the slide rails or gear slippage - I've seen colleagues' screens jammed by trapped bubble tea straws. The worst-case scenario is a faulty lift motor requiring full replacement. For emergency fixes, look for the 'manual position setting' option in screen settings to force a reset.
