What to do if the Audi A6L screen buttons are unresponsive?
2 Answers
Unstable programs or insufficient memory may require deleting some memory and uninstalling related software. Check if the screen is damaged or if there is an issue with the IC and motherboard. If it's a hardware problem, take it to a 4S service center or a repair shop for inspection. Check if the vehicle's system software is not updated to the latest version. If so, simply upgrade the software version.
I encountered the same situation last time when driving my friend's A6L! At that time, I just held down the volume knob on the center console for 15 seconds, and after the screen went completely black and restarted, it worked fine again. This trick is equivalent to forcing a shutdown of the car's infotainment system, which is especially suitable for temporary freezes. If a restart doesn't work, then you need to check the wiring—it could be a loose screen ribbon cable or a blown fuse (located in the fuse box near the driver's left foot, F22/F23 are the usual suspects). By the way, if the screen malfunctions after being exposed to the summer sun, it's most likely due to thermal protection—just turn on the AC to cool it down. Remember, never poke the screen hard with your fingernails; repairing an original touch module can cost four to five thousand yuan!