What to Do If No One Collects the Card When Exiting the Highway?
2 Answers
If it is a paper highway toll card, there is no need to return it. You can simply take it home or throw it in the trash. If it is a hard card, it needs to be returned. If no one is there, throw it into the toll window. Do not take it away.
I just encountered this situation of no one collecting the toll card when exiting the highway last week, and it was really confusing. It was late at night, and the exit was completely empty. I first slowed down and stopped, turned on the hazard lights to ensure safety, then got out of the car to look around: if there were surveillance cameras or self-service payment machines, I quickly tried them, like ETC or scanning devices, in case I could pay by myself. If there was nothing, don't rush to drive away, otherwise the system might record it as toll evasion, and the fine would be a huge hassle. It's best to call the highway management hotline, like 12122, report the situation, and ask for the proper handling method. Waiting a few minutes is fine, safety comes first. If no one really shows up, keep that toll card carefully, and the next time you enter the highway, inform the staff about the previous incident—most toll stations will let you pay the missed toll. Just don’t lose the card to avoid extra charges. By the way, it’s helpful to note down the name of the entrance station when entering the highway—it can save a lot of trouble in unexpected situations. In short, stay calm and don’t act impulsively.