What to Do If No Deduction After Passing Highway ETC?
1 Answers
There are two scenarios when highway ETC fails to deduct fees: One is due to damaged barriers where vehicles pass through the ETC lane too quickly, causing deduction failure; the other is that ETC adopts deferred billing, meaning deductions won't occur immediately but within a certain billing cycle. ETC Usage Notes: The ETC transaction sensing range is 8 meters. When encountering a stationary vehicle ahead, maintain a distance of over 10 meters to prevent accidental fee payments for the preceding vehicle in case its ETC device malfunctions or is absent. The ETC lane recognition speed limit is 20km/h. Excessive speed will prevent reading vehicle device information, leading to deduction failure. Unauthorized removal/relocation of OBU devices, detached or loose ETC electronic tags will deactivate the tag. Visit your ETC card-issuing bank or highway service center for inspection. Non-intentional loosening/reactivation only requires reactivation. Insufficient balance on debit cards linked to ETC also causes deduction failure. Follow staff guidance to use manual MTC lanes with cash/card payments. Overly thick windshields may cause poor signal reception, especially for post-accident/replaced windshields or modified front windshield vehicles.