What to Do If Geely's First Maintenance Exceeds Three Months?

[SanRylee]

If the time limit is exceeded, the cost of the vehicle's first maintenance will be borne by the owner. The 4S store's after-sales service will not perform the complimentary maintenance items, so it is essential to pay attention to the first maintenance time and mileage after purchasing the vehicle. After purchasing the vehicle, you can consult the staff at the 4S store. During the subsequent use of the vehicle, it is crucial to monitor the time and ensure that maintenance is done only in advance. If the mileage reaches 5,000 kilometers, you can still avoid bearing the first maintenance cost and enjoy the maintenance items. The time and mileage are determined by whichever comes first.

[Matt]

My Geely car's first maintenance was overdue by three months, and I was a bit panicked at first, thinking that the warranty might be voided and I'd have to spend more money. I immediately called the customer service at a nearby Geely 4S dealership, explained that I had forgotten the date, and asked if I could still get the first maintenance for free. The customer service representative said they often encounter minor overdue cases like mine, and as long as I schedule an appointment for an inspection as soon as possible, it might not necessarily incur a fee. They also advised me to bring the purchase invoice and maintenance manual, and after checking the vehicle's condition, they might accommodate the request. I quickly scheduled an appointment for this weekend. The technician said they would perform a small inspection first, and as long as there are no major issues, the first maintenance service could still be used. From now on, I really need to set a reminder to go for maintenance a month in advance to avoid similar situations. This is a lesson learned—communication can always help find a solution.