What to do if ETC was scanned when entering but not when exiting the highway?
3 Answers
Here are the solutions if the ETC card was not scanned when exiting the highway: 1. Contact the bank. 2. Contact the toll station and highway company. 3. Call the highway service hotline. If you choose to evade the toll when exiting the highway without ETC deduction, you will be blacklisted by ETC and prohibited from using highways nationwide. You will be charged the maximum distance fee for the entire highway. Therefore, you should follow the instructions of the toll station staff to the MTC or manual lane and pay the toll by swiping the card or cash to proceed. Below is an introduction to ETC: ETC, also known as the Electronic Toll Collection system, is a road toll method specifically designed for toll roads. It is commonly used on highways, toll bridges or tunnels, and some sections of urban roads to alleviate traffic congestion in cities.
Last time I went on a business trip out of town, I swiped my ETC card at the entrance but forgot to swipe it when exiting the highway. At first, I was a bit confused, but after checking, I found out that the ETC system tracks travel records in the background. If you don't swipe at the exit, the next time you use ETC to enter the highway, it will automatically deduct the fee, usually about 20% higher than the normal rate. However, don’t take it lightly. I recommend installing an ETC APP on your phone. After logging in, you can check for any unpaid fees. If there are incomplete records, just make the payment directly. If it’s not handled within 48 hours, the highway toll station might mark it as a violation, affecting your credit score. Personally, I make it a habit to check the APP after every trip to avoid minor hassles. After all, safety comes first when driving on the road.
Last month, I went on a long-distance drive and entered the highway using ETC. I was in such a hurry to get things done after getting off that I completely forgot to swipe at the exit. Luckily, a friend reminded me to resolve it the next time I entered the highway: the system detected the missed payment from the previous trip and automatically deducted a bit extra at the entrance as a compensatory charge. This kind of mistake is quite common. Based on my experience, ETC is designed intelligently—it monitors through the backend and will first send a text reminder if you don’t actively address it within a few hours; otherwise, you might face a small fine. I recommend developing a habit of checking the ETC device’s indicator light or using a mini-program to query after each trip—it saves both hassle and money. There are many rules when driving, but they all serve safety. I always tell my family about this—safety comes first.
