What to do if ETC is deducted without reason?

1 Answers
BennettDella
07/29/25 9:59pm
Methods to deal with ETC being deducted without reason: 1. Go to the bank where the ETC service was processed. You need to bring the original and photocopy of the vehicle owner's valid ID card and driving license (if it is not the owner, the agent's valid ID card is also required) and the photocopy of the driving license with the page stamped with the last annual inspection seal; 2. Fill out an application form for a refund, requesting the bank to check the account and confirm the situation of being mistakenly charged; 3. After verification by the bank, the overcharged fees can be refunded. Precautions for using ETC include: 1. The ETC transaction sensing area is 8 meters. To prevent the ETC device failure of the vehicle in front, keep a distance of more than 10 meters from the vehicle in front; 2. The recognition speed for ETC lane passage is 20 kilometers per hour. If the speed is too fast, the vehicle device information cannot be read, which will lead to charging failure; 3. When using a debit card to bind ETC, insufficient balance will also lead to charging failure.
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