What to Do If BYD Car Key is Locked Inside the Car?
3 Answers
Solutions for when the car key is locked inside the vehicle are as follows: 1. Use the spare key: Cars usually come with a spare key when they leave the factory. If you accidentally lock your car key inside, you can use the spare key to open the door. Never leave the spare key inside the car; always keep it in a safe place at home. 2. Contact a locksmith company: Make sure to find a reputable locksmith company. 3. After-sales rescue service: Call the service number and wait for the rescue team to arrive. 4. Remove the window seal: Some car models have a seal between the door glass and the car body. You can pull off the window seal, then use a lead wire or thin rope to lower it down along the gap of the window at the door key position. Once it hooks onto the door latch, pull it up to open the door. 5. Break the glass: If you are in a very remote location, the only option may be to break the car glass. When doing so, be quick, accurate, and decisive to avoid unnecessary damage.
Last time, my BYD Tang had the key locked inside the car, which was really stressful. I quickly took out my phone and opened the BYD Cloud Service app, successfully unlocking it remotely—this feature is incredibly handy. If you don't have the app, BYD's customer service hotline is 400-830-3666, offering 24/7 rescue or remote assistance. Never try to forcibly pry the door or break the window, as the car alarm will sound and components can easily be damaged. It's advisable to keep a spare mechanical key in an external magnetic box or at the office. Develop a habit of checking for your keys when locking the car to avoid repeating the mistake—I now use a small lanyard to keep my keys secure. BYD's DiLink system is quite reliable; registering for it is practical for preventing similar troubles.
In this situation, my first step is to try the official BYD app like BYD Car or Cloud Service. After registering and logging in, you can directly unlock the car, which is super convenient. If that doesn't work, call the customer service hotline 4008-303-666 to seek professional help for remote control. The second step is to recall the location of the spare key—it's best to hide it in advance, such as in a magnetic box under the car chassis or have a family member bring the spare key. Third, don't panic and forcibly break the door. BYD has an electronic anti-theft system, and tampering may trigger the alarm and damage more components. For unlocking, it's recommended to find a certified auto repair shop to avoid additional losses. Preventive measures include downloading and setting up the app, testing it several times to ensure it works properly.
