
Generally, it's an issue with the Bluetooth module. You can check whether there's a problem with the Bluetooth modules of both your phone and the car. 1. Introduction: The Volkswagen CC is a sports sedan under FAW-Volkswagen. The CC is the culmination of four years of dedicated research by the German Volkswagen design team, featuring an elegant exterior design while maintaining the refined texture of a business sedan. 2. Configuration: The car is equipped with Michelin PS3 series tires, sized 235/45R17, offering excellent sports performance. It adopts a 4-door frameless design, providing both comfort and dynamism; the interior has a distinct sports style, continuing the design language of Volkswagen's high-end business sedan series, with vividly colored premium leather sports seats and a leather-wrapped intelligent sports steering wheel, highlighting the Volkswagen CC's characteristics of speed and dynamic passion.

I've encountered a similar issue before. My 2012 CC suddenly couldn't connect to the phone via Bluetooth. Here's what I did: first, turn off the engine and disconnect the power for 10 minutes to restart the infotainment system, then press and hold the center console power button for 15 seconds to force reboot the system. After that, manually delete all Volkswagen pairing records from the phone, get back in the car and reopen the in-car Bluetooth settings interface (press the phone icon button on the right side of the steering wheel several times). At this point, the phone should be able to search for the car's Bluetooth device again and pair. Give these steps a try – sometimes the car's system gets sluggish after prolonged use.

To be honest, the Bluetooth module in the old CC models is really prone to issues! My neighbor Lao Li's car had the same problem last year, and it turned out to be poor contact with the Bluetooth module behind the head unit. Here are three suggestions: First, turn on your phone's Bluetooth visibility and wait for about 10 minutes; second, enter the engineering mode (hold down the SETUP and MEDIA buttons simultaneously for 10 seconds) to check the module's status; if it still can't detect any devices, you might need to visit a shop to check if the radio module is damaged. Repairs for such module issues in these models usually cost just a few hundred bucks.

I can relate to this issue. The infotainment system in the 2012 CC is actually called the RNS510 system, and most Bluetooth connectivity problems are caused by outdated system versions. Here's a quick way to check: Hold the SETUP button for 3 seconds to enter the settings menu and check the software version (if it starts with a number lower than 3, it's too old). The solution is to first connect via USB cable to import your phone contacts and activate the communication protocol, then disconnect and retry Bluetooth pairing. If that still doesn't work, you can spend 300 RMB to upgrade the system firmware package – there are specialized repair shops on Taobao now that offer remote guidance for this operation.


