What to Do If a New Car Has Quality Issues?
1 Answers
If there are issues with a new car, negotiate with the 4S dealership using the three guarantees, three certificates, and the purchase contract to request a replacement or refund. Here are the steps to resolve issues with a new car: 1. Negotiation: First, you can negotiate with the 4S dealership for a replacement or refund using the three guarantees, three certificates, and the purchase contract. 2. Complaint: If negotiations with the 4S dealership fail, you can file a complaint with the Consumer Association or the Industrial and Commercial Department. You can also seek media exposure and, as a last resort, take legal action to protect your legitimate rights and interests.