What to Do If a 4S Store Damages Your Car?
1 Answers
If it is confirmed that the 4S store caused the damage during repairs, it is recommended to request a replacement or file a claim. Below is relevant information about 4S stores: 1. Definition of a 4S store: A 4S store, fully known as an Automobile Sales Service 4S Shop (Automobile-Sales-Servicshop-4S), is a car sales enterprise that integrates four functions: vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). 2. Characteristics of a 4S store: Car 4S specialty stores are invested in and built by dealers according to the standards set by the car manufacturer. They feature uniform design both inside and outside the store, require significant investment often exceeding tens of millions, and boast luxurious and comfortable environments. These stores are authorized to sell only a single brand of cars and can provide customers with more affordable prices, more professional technical support, and more comprehensive after-sales services.