What Should Owners Do When Their Cars Are Recalled?
1 Answers
Manufacturers will proactively contact the affected owners through authorized dealers, and owners can also reach out to the manufacturer to inquire about the specific details. Here is an introduction to what to do when a car is recalled: 1. Inspection and Repair: If your vehicle falls within the recall scope, coordinate with the local authorized 4S dealership to arrange for free inspection and repair. 2. Costs: When implementing recall measures, the business operator should bear the necessary expenses incurred by consumers due to the product recall. Owners have the right to claim reasonable compensation from the 4S dealership for losses caused by the recall. However, regarding specific compensation amounts, there are no clear legislative details. For example, the current "Regulations on the Recall of Defective Automobile Products" only compels automakers to issue recall decisions without specifying compensation details.