What's the Difference Between Buying a Car from a Direct Store and a 4S Store?
2 Answers
The differences between car dealers and 4S stores: 1. Ownership: The cars in 4S stores belong to the manufacturer, while the cars owned by dealers belong to the dealers themselves. 2. Service brands: 4S stores serve only one car brand, while dealers sell cars of various brands. 3. Service scope: 4S stores integrate car sales, maintenance, parts, repairs, and information services into one-stop after-sales service, whereas dealers only handle sales and do not provide services like licensing. 4. Maintenance period: Cars sold by 4S stores can receive after-sales services such as maintenance and repairs at any 4S store nationwide during the warranty period, while dealers' after-sales services usually have time restrictions.
I've always been a car enthusiast. Last year when I bought a car, I compared direct sales stores and 4S dealerships, and the differences were quite significant. Direct sales stores are usually opened by manufacturers, like Tesla's stores, with transparent and fixed prices—no room for negotiation—and more consistent service, but fewer choices. 4S dealerships are authorized dealers that can provide maintenance and repairs for brand vehicles, may offer room for price negotiation, and have more inventory. From a cost-saving perspective, I saved several thousand by negotiating at a 4S dealership, but direct sales stores are hassle-free, with the entire process handled online. In terms of experience, direct sales stores have a more modern vibe, appealing to younger people, while 4S dealerships have comprehensive facilities, making them kid-friendly. In short, if you prioritize cost-effectiveness and flexibility, go for a 4S dealership; if you want convenience and speed, direct sales stores are much better. Before buying a car, checking online reviews is crucial to avoid pitfalls.
