What Number to Call When Unable to Contact the Car Owner for Vehicle Relocation?

2 Answers
Silva
07/28/25 8:42pm
If you cannot contact the car owner for vehicle relocation, you can call the following numbers: 1. Call 114: The 114 directory assistance service has been upgraded. Car owners can call this number to find the contact information of the corresponding car owner for vehicle relocation, achieving the goal through friendly negotiation. 2. Call 122: If 114 cannot provide the information or the other party intentionally refuses to move the vehicle, you can call 122. 122 is a department established by China's public security traffic management authorities to handle public reports of traffic accidents, dispatch police officers to deal with various alarms and requests for assistance, and also to accept public reports, complaints, and inquiries regarding traffic management and traffic police law enforcement. In this case, the traffic police can be utilized to handle situations where the other party deliberately refuses to move the vehicle. 3. Call 12345: After the 12345 vehicle relocation service is activated, some car owners cooperate well, and the issue can be resolved within two to three minutes. However, some car owners may not cooperate and delay showing up. In such cases, the call center staff will repeatedly urge them until the vehicle is moved. 4. Alipay 'One-Click Vehicle Relocation' Feature: In the 'City Services' section of Alipay, use the 'One-Click Vehicle Relocation' feature, then enter the license plate number and location, and submit. The other car owner will receive a call notification from the 'Traffic Management 12123' system. 5. Contact Insurance Company: You can seek assistance from the insurance company. If the vehicle is scratched, the insurance company will immediately contact the car owner to handle the accident. The car owner will usually arrive within 3 minutes and comply with the request to move the vehicle.
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Allen
08/12/25 1:26am
Last time when my car was blocked and I couldn't get out, I was really anxious. There was no phone number left on the car, so I first called 122 for traffic police assistance. The staff quickly helped contact the owner, who said they would move the car within ten minutes. Later, during the conversation, the driver also mentioned that placing a contact card in the car would be more convenient, and suggested that others directly call 122 or 110 for help in such situations, which is better than just staring helplessly. If it's in a shopping mall or residential parking lot, finding the administrator is the quickest solution, as they have the authority to check the owner's information. Towing services are usually free, so don't be afraid of the trouble—safety comes first. I also pay attention to parking positions to avoid neighbor complaints, and developing good habits saves a lot of hassle.
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