What is the warranty policy for the first owner of Hongqi vehicles?
2 Answers
Hongqi's first owner warranty policy refers to: After the product warranty period ends and before the vehicle is scrapped, if the following conditions are met, the vehicle will be provided with lifetime free repair services (including labor and material costs) in case of product quality issues: First, the owner must be the first owner; second, the vehicle must not be damaged due to an accident (except for damage caused by vehicle quality issues); third, the vehicle must be maintained at an authorized Hongqi dealer according to the maintenance intervals and contents specified in the . Below are specific details about the first owner warranty policy: 1. Wear-and-tear parts are not covered under the lifetime free warranty. 2. Special parts such as rubber pipes (coolant pipes, intake pipes, oil pipes, etc.), vehicle seals, and brake discs have a quality guarantee period of 4 years or 100,000 kilometers. Beyond this period, free repairs and replacements are not covered. 3. Wear-and-tear parts and some special parts are not included in the free warranty. 4. Used vehicles are not eligible for the free warranty, and the vehicle must be maintained at a 4S shop for life. Maintenance at external repair shops will void the warranty.
When I was buying a car, I also researched Hongqi's warranty policies. The benefits for first owners are indeed quite good. The vehicle comes with a basic warranty of 4 years or 100,000 kilometers, which is similar to most brands. But what's impressive are the three lifetime services: free lifetime repairs for core components, including the transmission and engine; free nationwide roadside assistance for life, so even if you break down in the middle of the night, someone will help; and the most convenient is the lifetime free pick-up and delivery service for maintenance—just place an order in the app, and they’ll send someone to pick up your car and return it after servicing. These services remain valid as long as you don’t sell the vehicle, effectively saving a significant portion of maintenance costs.
