What is the warranty claim process for vehicles during the warranty period?
1 Answers
First, check whether the part listed in the warranty manual matches the actual faulty part. The 4S store will inspect the vehicle, take photos or videos, then match the information and enter it into the system. The 4S store will place an order for the part, which usually arrives in about three days. The repair personnel will then replace it. The owner should keep a copy of the claim form or order form, including photos of the problematic part or issue.