What is the Three Guarantees Service for Automobiles?
1 Answers
Automobile Three Guarantees Service refers to the warranty repair, replacement, and refund services provided within the "Three Guarantees" period. Warranty Repair: During the "Three Guarantees" period, any malfunction caused by automobile product quality issues will be repaired free of charge after technical appraisal by the "Technical Service Center" or "Authorized Repair Station". Replacement: During the "Three Guarantees" period, if irreparable quality issues occur, qualified parts or assemblies can be replaced free of charge after appraisal by the "Center" or "Authorized Station". Refund: During the "Three Guarantees" period, if major quality issues occur and the product still fails to meet main technical performance indicators after the first two treatments, the user may submit a written refund request. After confirmation by the "Center", the dealer may process the vehicle return after collecting depreciation fees based on usage time and mileage.