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What is the solution when the Mercedes Bluetooth audio device is paused?

2 Answers
Alice
07/25/25 1:59am
You can choose to connect to speakers or pair with your phone via Bluetooth. Here is detailed information about Mercedes Bluetooth devices: 1. Mercedes-Benz Cars: Mercedes-Benz is a world-renowned luxury car brand. In January 1886, Karl Benz invented the world's first three-wheeled automobile and obtained a patent (Patent No.: DRP-37435), earning him the title of "the inventor of the automobile". 2. Car Bluetooth System: The car Bluetooth system is an in-vehicle wireless hands-free system designed and developed based on wireless Bluetooth technology. It allows for hands-free calls by connecting to a mobile phone via Bluetooth during normal driving, thereby freeing both hands and reducing the risk of traffic accidents.
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StHeidi
08/10/25 4:22pm
I've been driving for many years, and the Bluetooth audio pausing issue with Mercedes-Benz is often a headache. Let me share some experience: the most common issue is the Bluetooth connection being accidentally switched or disconnected. Try pulling over to a safe spot immediately, first check if your phone is connected to the Mercedes device, and don’t overlook the possibility that your phone may have automatically switched to another output, such as headphones. Restart the vehicle—turn off the engine, wait for 30 seconds, and then start it again. This is a soft reset method that often restores the connection. In the Mercedes system settings, go to the Bluetooth menu, delete the existing pairing, and also forget the Mercedes device on your phone, then pair them again. Make sure your phone’s media audio output is set to Mercedes, not the phone’s speaker. If these steps don’t work, update the system software: Mercedes’ official website offers free firmware downloads, which can be installed via a USB drive. Hardware failures are rare, such as a faulty Bluetooth module—in such cases, it’s advisable to visit a 4S shop for inspection. Safety is crucial; avoid operating your phone while driving to prevent distracted driving accidents. Regularly clean up the device list to maintain smooth connections, ensuring uninterrupted music during daily drives.
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