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What is the solution when BYD cannot detect the smart key?

3 Answers
JesseRose
07/29/25 8:28pm
BYD cannot detect the smart key solution is to place the key close to the start button and wait for the button indicator light to turn green. The following are the reasons why BYD cannot detect the key: 1. Key placement position: in the trunk or on the floor of the car, cup holder, glove box, storage box on the door trim panel, near the rear shelf, under the front windshield, etc. 2. Insufficient key battery: The remote key uses a regular button battery with a rated working voltage of 3.3V and a service life of 2 years. 3. Key case: Causes weak or blocked signals. 4. Signal interference: Place the key together with devices such as mobile phones, laptops, power adapters, etc. 5. Key chip: Causes poor signal transmission or no transmission at all. 6. Faulty in-car oscillator or related issues: Fails to form an effective electronic oscillation area, thus unable to scan and recognize the key.
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GabrielleLee
08/14/25 5:18pm
Last time I encountered the issue of my BYD key not being detected, it was really annoying. Usually, it's because the key battery is dead—just replace it with a new one, which costs only a few bucks. It could also be due to signal interference, like having your phone too close or strong magnetic fields nearby; simply moving them away might solve the problem. Another common issue is the key getting wet or damaged from a drop—try using the spare key to start the car. The car's sensing area is near the start button; placing the key there might help it recognize it. Don’t panic if this happens—do some basic troubleshooting first before considering a trip to the repair shop. Daily care is important: avoid exposing the key to high temperatures or damp environments.
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Ria
10/16/25 4:38am
As a car enthusiast, I think this issue needs to be checked from multiple aspects. First, check the key itself: low battery is the main cause, try replacing it with a new CR2032 battery. Second, check for signal interference; keep mobile phones or other electronic devices away. Third, it could be a vehicle system issue, possibly a loose antenna receiver, so check if the connection is secure. Software glitches are also common; try restarting the vehicle: turn off all power, wait a few seconds, and then start again. If none of these work, it's recommended to consult a professional technician to use diagnostic tools for code reading and analysis, and avoid disassembling it yourself.
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