What is the situation when the highway ETC does not deduct fees?

1 Answers
PenelopeMarie
07/29/25 5:14pm
There are two situations when the highway ETC does not deduct fees. One is that the barrier is damaged, and the vehicle passes through the ETC lane too fast, resulting in a failed fee deduction. The other is that the ETC fee deduction is on an account basis, meaning it will not be deducted immediately but will be deducted within a certain period. Precautions for using ETC: The ETC transaction sensing area is 8 meters. When encountering a vehicle in front stopping, to prevent the vehicle in front from having a faulty ETC device or no ETC device at all, maintain a distance of more than 10 meters from the vehicle in front to avoid automatic sensing and paying for the vehicle in front. The recognition speed for ETC lanes is 20km/h. If the vehicle speed is too fast, the vehicle device information cannot be read, which will also result in a failed fee deduction. Unauthorized removal or movement of the OBU device, or detachment or loosening of the ETC electronic tag, will cause the electronic tag to fail. It can be sent to the bank where the ETC card was processed or the highway service office for testing. If the loosening or detachment is not man-made, it only needs to be reactivated. When using a debit card to bind ETC, insufficient balance will also result in a failed fee deduction. Follow the guidance of on-site staff to go to the manual MTC lane and use cash or card for passage. Poor sensing due to overly thick car windshields. Especially for vehicles that have had accidents and had their windshields replaced, or vehicles with modified front windshields, extra attention is needed.
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