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What is the 'Refund and Triple Compensation' Regulation for Used Cars?

4 Answers
LeHope
07/29/25 6:33am

According to Article 55 of the 'Consumer Rights and Interests Protection Law of the People's Republic of China': If a business operator commits fraud in providing goods or services, they shall, at the consumer's request, increase the compensation for the losses incurred by the consumer. The increased compensation shall be three times the price of the goods purchased or the cost of the services received. Additional Information: 1. Management Measures: According to Articles 17 and 22 of the 'Used Car Circulation Management Measures', the seller of a used car shall provide the buyer with truthful information about the vehicle's usage, repairs, accidents, inspections, and whether it has been registered for mortgage, tax payments, or reached its scrapping period. 2. Legal Vehicle Documents: 'Motor Vehicle Registration Certificate', 'Motor Vehicle Driving License', valid motor vehicle safety technical inspection compliance mark, vehicle purchase tax payment certificate, road maintenance fee payment receipt, vehicle and vessel usage tax payment receipt, and vehicle insurance policy.

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OliveAnn
08/12/25 10:15pm

Last year, I bought a used car, but soon after driving it home, I discovered that the car had been involved in a serious accident that was concealed from me. Later, after checking the Consumer Rights Protection Law, I learned about the 'refund plus triple compensation' rule. Simply put, if the seller commits fraud—such as not disclosing that the car was in an accident or had its odometer rolled back—you can demand a refund and receive triple the compensation. With the help of a lawyer, I gathered evidence, filed a complaint with the Consumer Association, and actually received the compensation. This regulation has helped many ordinary people like me avoid being scammed. Before buying a car, always check its history and don’t rush into paying. If you encounter a similar situation, first keep all transaction documents and photos of the vehicle, then seek recourse through proper channels. My experience taught me that in secondhand transactions, don’t just focus on the price—honesty is what matters most.

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StSebastian
10/04/25 3:38am

From a legal perspective, the 'return one and compensate three' rule for used cars originates from Article 55 of the Consumer Rights Protection Law: when a seller intentionally conceals major defects constituting fraud, the buyer has the right to return the vehicle and demand triple compensation for the car's price. This applies to situations such as accident vehicles, water-damaged cars, or odometer tampering. When handling consumer complaints, I often remind people that the key is to have evidence proving the seller deceived you, such as recordings, inspection reports, or WeChat records. Once discovered, you can directly contact the Consumer Association or court without hesitation. This regulation helps prevent unscrupulous sellers from taking advantage of buyers, but it's also important not to abuse it—ensure the facts are clear to protect your rights. I recommend conducting a comprehensive inspection before purchasing a car to avoid potential risks.

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SanAyla
11/17/25 5:13am

Having been in the used car business for over a decade, I'm very familiar with the 'return plus triple compensation' rule: if the seller plays tricks and conceals vehicle issues, the buyer can return the car and claim triple compensation. Simply put, this is a measure to protect consumer rights, but it also serves as a warning to our industry to uphold integrity. Common frauds include not disclosing past accidents, tampering with mileage, or hiding flood damage. Once fraud is proven, the buyer is guaranteed to win. I've seen many colleagues lose big because of this, so now when selling cars, we proactively disclose all issues to avoid trouble. Car enthusiasts should keep their eyes open during transactions—it's best to bring a car-savvy friend for inspection and detail the car's condition in the contract to prevent potential disputes.

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