What is the reason why the Mercedes-Benz R350 electric tailgate can only open but not close?

1 Answers
FranciscoMarie
07/29/25 7:00pm
Mercedes-Benz R350 electric tailgate can only open but not close may be due to something blocking it; the hand button is not pressed properly or the locking motor has a problem. Solution: If you want the tailgate to close, the system must automatically relearn and reset. After starting the car, there is a button on the left door that can remotely control the tailgate. Press and hold the button to close the tailgate. Once closed, press the button again to allow the system to relearn and rememorize. In severe cases, the anti-pinch strip may need to be replaced to resolve the fault, and the trunk can then close normally. Precautions: When the car is in a no-power state and the tailgate is open, do not manually press the tailgate. Doing so may cause a system error and generate system garbled code.
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