What is the reason why the electric tailgate of Mercedes-Benz R350 cannot be closed?

2 Answers
DiCorbin
08/31/25 2:20am
The reason why the electric tailgate of Mercedes-Benz R350 cannot be closed is that there is something blocking it, the hand button is not pressed properly, or the locking motor has a problem. Find a professional repair shop: If the door cannot be closed, you need to find a professional repair shop or 4S store to replace the door lock device or repair it. If the distance is relatively far, it is recommended to call for a tow truck to tow it to the repair point. If the door is not closed, driving safety cannot be guaranteed. Specific conditions need to be checked and adjusted: It may be that the door hinge or door lock is displaced, or the door lock tongue cannot be reversed and locked properly. There may also be a problem with the door lock closing contact switch or the contact installation height is not enough, causing the door warning light to still be on even though the door is closed properly. The above needs to be checked and adjusted to determine the specific cause.
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SanEsther
09/12/25 5:52am
As an enthusiast who frequently tinkers with cars, I've encountered the issue of the electric tailgate on a Mercedes R350 not closing properly. Common causes include a blown fuse—you can check the corresponding fuse in the trunk's fuse box, and it's quite simple to replace. If the fuse is fine, the motor might be aging; if you hear unusual noises but the door doesn't move, it indicates the motor is stuck or internal parts are damaged. Sensor issues, such as faulty obstacle detection or dirty position sensors, can also cause the tailgate to stop closing automatically, thinking there's an obstruction. Additionally, poor electrical connections like loose plugs or short circuits can interrupt signals. Don't underestimate these issues—address them early to avoid damaging the car's structure. I recommend starting with the simplest check—the fuse—and if that doesn't work, consult a professional shop for diagnosis to avoid travel delays.
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