What is the reason why the Cruze Bluetooth connection does not play music?
2 Answers
If you use Bluetooth to connect your phone and there is no sound when playing music, it is because the audio source is not set to Bluetooth. Some configurations of the Cruze: 1. Engine: This car is equipped with two engines, one is a 1.5L naturally aspirated engine, and the other is a 1.4L turbocharged engine. 2. Transmission: This engine is equipped with direct injection technology and uses an aluminum alloy cylinder head and block. The engine is paired with a 7-speed dual-clutch transmission. 4. Suspension: The front suspension of the Cruze uses a MacPherson independent suspension, and the rear suspension uses a torsion beam non-independent suspension. The use of a torsion beam rear suspension can expand the rear seating space and trunk space.
Last time I drove a Cruze, I also encountered the issue where Bluetooth was connected but no music played. The main problems likely lie in phone settings or vehicle audio source selection. On the phone side, if Bluetooth permissions aren’t enabled or the music app’s playback permissions are blocked, this can happen—for example, iPhones need to allow media sharing. On the car side, if the infotainment system’s audio source is set to USB or radio instead of Bluetooth, music won’t play. Sometimes, software glitches or system freezes require restarting the vehicle or disconnecting and reconnecting. Additionally, too many paired devices in the history can cause unstable connections, so deleting old devices might help. Don’t forget to check the volume—sometimes the phone is muted or the car’s audio volume is set to the lowest. I recommend troubleshooting step by step: first, ensure the phone and car are successfully paired, then select the audio source as Bluetooth music on the infotainment system, and finally play music from the phone app. If it still doesn’t work, try restarting the infotainment system or updating the phone’s OS—these simple steps fixed my issue. If the problem persists for a long time, it might be a hardware failure, and professional inspection is needed.