What is the reason why the 2021 Excelle cannot play music via Bluetooth connection?
2 Answers
2021 Excelle cannot play music via Bluetooth connection possibly because the mobile phone's Bluetooth music player is not in playback mode, or the music file is not in MP3/WMA format, as this model does not support audio files in formats other than MP3/WMA. Additional information is as follows: Excelle: is a premium mid-size car launched by SAIC-GM. The upgraded new Excelle offers a total of six models. As the core force of the Buick family's deep cultivation in the home market, the 2018 new Excelle adopts an "advantage optimization" upgrade strategy, with comprehensive upgrades in widely recognized aspects such as appearance, fuel consumption, connectivity, safety, and configuration.
I encountered the same issue when driving my friend's 2021 Excelle. The Bluetooth was connected but couldn't play music, which was particularly annoying. First, check your phone settings—many people forget to enable media audio permissions, such as verifying in Bluetooth settings that the paired device shows 'Media Audio' is checked. Additionally, the Excelle's audio system sometimes defaults to other sources like FM or USB, so you need to select Bluetooth audio mode via the steering wheel or center console. Restarting both the phone and vehicle usually resolves temporary glitches. If the problem persists, upgrade the infotainment system to the latest version (free download instructions are available on the official website). When using Bluetooth for music, be mindful of battery life as low power may affect connection quality. Developing a habit of checking these settings before driving can prevent mid-journey hassles.
