What is the reason that the car key does not respond when locking the car but responds when unlocking?

2 Answers
SanZane
07/24/25 4:46pm
Possible causes include electromagnetic interference. It is recommended to move the car to a different location and test again. If the issue persists, you may need to visit a 4S store for re-matching. Precautions for using car keys are as follows: 1. Do not place the car key together with a mobile phone: Car keys use low-intensity radio waves, so they may not function properly under magnetic interference. Long-term proximity to a mobile phone can affect the smart key's performance due to the phone's frequency. Also, avoid contact with strong magnetic fields, such as high-voltage lines, transmission towers, or other areas with strong magnetic signals. Try to avoid parking the vehicle in such locations. 2. Do not drop the car key: Free-fall impacts are a nightmare for most precision electronic products, and smart keys are no exception. Therefore, handle them gently and avoid dropping or knocking them. 3. Avoid water exposure: If the key unfortunately gets wet, it is advisable to send it to a repair shop for inspection.
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LenaRose
08/11/25 9:16am
The other day, my car key suddenly malfunctioned. The unlock button worked perfectly with a single press, but the lock button wouldn't respond no matter how many times I pressed it. I was so anxious that I circled the parking lot several times. At first, I thought the key was broken, but after searching online, I learned it might be due to the key battery running low. The lock function requires stronger current than unlocking, so it stops working when the battery is weak. I hurried to the supermarket to buy a new battery and replaced it, and sure enough, everything returned to normal. Normally, if you're not careful, key button wear or oil stains can also cause this issue, especially since I often stuff my keys together with loose change, making them more prone to getting dirty. If a new battery doesn't solve the problem, you might need to check if the vehicle's receiver is faulty, such as due to aging wiring or a system crash. It's best to note the environment where the issue occurred—was it in a place with strong signal interference?
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