What is the reason for the Volkswagen Car-Net's inability to retrieve the vehicle location?
2 Answers
There are several reasons why the Volkswagen Car-Net cannot retrieve the vehicle location: The Volkswagen Car-Net APP requires activation upon first use to access the full range of Volkswagen Car-Net services. Without activation, only the demo interface will be available. Relevant information is as follows: Not all Volkswagen vehicles are equipped with the Car-Net service. Currently, models equipped with Volkswagen Car-Net include the Magotan Variant, Sharan, Magotan 4MOTION Variant, Golf Cabriolet, Golf GTE, Scirocco, Beetle, etc. For vehicles without the Car-Net service, there is currently no option to retrofit the Volkswagen Car-Net system to existing models.
Last week when I was driving my Volkswagen, I also encountered the issue of the car's internet-connected location not displaying, and I was as anxious as an ant on a hot pan. There are quite a few reasons why the location might not refresh. For example, if you park your car in an underground parking lot or in an area surrounded by tall buildings, the GPS signal might be blocked; if the vehicle is parked in a signal dead zone, the location naturally won't work. Secondly, the data connection on your mobile app or in the car might be interrupted, especially in mountainous areas or remote regions with slow internet speeds. Additionally, a failed background software update in the system can also stall the location function. I suggest restarting the vehicle and the app first—there's an 80% chance it will recover. If that doesn't work, you'll need to check the account login status or whether the location services are enabled in the car's settings. Remember to regularly update the system software to prevent minor issues from escalating into major problems. Driving safety comes first; if the location isn't displaying, don't force it—pull over and handle the issue first.
