What is the reason for the unpaid status displayed after paying the fine on 12123?
3 Answers
On the Traffic Management 12123 platform, if you have paid the fine but it still shows as unpaid, it is usually due to data delay. Here is some additional information: 1. Check at the traffic police station: You can choose to check at the traffic police station. Due to the 'time difference' in data exchange between local traffic management internet platforms and the public security network (typically, the data exchange delay is about one hour), if you have already processed the traffic violation on a certain platform or through a self-service channel, please wait patiently for the processing to complete and the data to update. 2. New regulations: According to the new regulations, you can self-process traffic violations on the Traffic Management 12123 platform, but this is limited to violations with 3 points or fewer. For violations with 6 points or more, you need to go to the local office to process the result and print the violation notice first.
I've encountered this situation before. Last time I paid the fine on the 12123 platform, but after refreshing several times, it still showed as unprocessed. I was really anxious. Later, after consulting a friend, I learned that it might take some time for the payment to be credited to the bank and for the traffic management system to update the data. My fine showed as processed only the next day, so I suggest you wait a bit and try refreshing after a few hours or the next day. If there's still no change after 48 hours, you should contact customer service or visit the traffic police station to inquire. Also, remember to keep the payment receipt, whether it's an electronic payment confirmation or a bank deduction SMS, just in case you need to provide proof.
Don't panic when encountering this situation. With my extensive experience in handling traffic fines, the first thing you need to do is confirm whether your payment was truly completed. Check the processing records on the 12123 app, review the status of your payment order, and verify whether the deduction from your bank account was successful. Sometimes the deduction succeeds but the system synchronization is delayed—waiting a few hours usually resolves it. If the data still hasn't updated, you can also try logging out and then logging back in. If the issue persists for more than a day, I recommend going directly to the DMV window with your payment receipt—the staff will help you sort it out. Remember, it's best to process only one fine at a time during payments to avoid mistakes.
