What is the reason for the sudden blackout of the Boyue center control screen?

[MacAddyson]

Boyue center control screen suddenly not lighting up may be caused by power supply failure of the center control screen, circuit failure of the center control screen, or damage to the center control screen itself. Extended information: Specific reasons: abnormal power supply to the display screen; poor contact of the cable; damage to the display screen; abnormal video output signal from the motherboard. Solutions: Occasional occurrence is normal, as the voltage is relatively low when starting the car as the power is mainly used for ignition. If the screen does not light up multiple times when starting the car, you should check whether the power supply to the display screen is normal. If the power supply is abnormal, replace the power supply module, then check whether the cable contact is good. If there is a problem, replace the cable. If everything is normal, it should be a problem with the display screen.

[Jasmine]

I've experienced this before! One time while driving and listening to music, the screen suddenly went black. The most common cause is a blown fuse - you can find replacement fuses in the small compartment under the steering wheel and change them yourself with tweezers. If you've recently installed a dashcam or modified wiring, improper electrical connections might have short-circuited the infotainment system. Some owners have encountered software glitches too - holding the volume button for 10 seconds to force restart usually fixes it. Here's a lesser-known fact: low-quality tempered glass screen protectors can cause touchscreen failure, making it appear like a black screen. Try restarting first, if that doesn't work, check the 10A fuse labeled 'RADIO' or 'INFO' in the fuse box.

[GabrielMarie]

Last week, my best friend's Boyue had the same issue, which scared her into not daring to drive. Later, it turned out to be a frozen infotainment system. She held down the silver rotary knob on the center console for a full half-minute, and suddenly the screen flashed the car logo and rebooted. If the car is parked outdoors under direct sunlight for long periods, the screen's ribbon cable can overheat and desolder, especially in older cars over five years. If it's been raining a lot recently, check for water leakage around the windshield—the navigation unit is located behind the glovebox on the passenger side, and water damage can fry the circuit board. Poorly installed aftermarket reverse cameras with messy wiring are also common. I once saw a bizarre case where the ground wire was connected to an airbag socket, frying the screen.

[VonAlivia]

Don't panic! First, check if any warning lights are illuminated on the dashboard. Turn off the engine, lock the car, wait for five minutes, and then restart it. Sometimes the system can recover through self-check. Verify if the power supply to the cigarette lighter and USB ports is functioning normally. If there's no power at all, it's likely that the main fuse has blown. The new Boyue's infotainment system comes with OTA update capability, and a failed update might cause a black screen. A visit to the 4S shop for a system reflash can fix it in about half an hour. For older models, be cautious with aftermarket phone mounts that might get stuck on the volume buttons. I've encountered cases where the mount's spring clip pressed on the physical buttons, causing the system to lock up. A temporary solution is to press the voice command button on the steering wheel to wake up the screen.