What is the reason for the failure to connect to CarPlay in the Sagitar?

2 Answers
OMatthew
07/25/25 6:41am
The reason for the failure to connect to CarPlay in the Sagitar is due to a damaged data cable. The specific details are as follows: Methods to check the issue: First, confirm whether there is any damage or breakage in the phone data cable, and check if there are any foreign objects attached to the metal contact terminals on the USB plug and phone plug or if the surface is oxidized. Inspect the internal condition of the USB female port on the external USB HUB of the car's head unit for any damage, and ensure the contact metal strips maintain good contact with the USB male plug. Check if there is any looseness in the connection between the car's head unit and the external USB HUB. To prevent prolonged oxidation from causing poor internal contact, repeatedly unplug and replug the two connectors. Reset the car's head unit system to factory settings, but be sure to back up and transfer important information saved in the system before resetting to avoid data loss. Restart the iPhone and try reconnecting it. CarPlay connection methods: The vehicle supports connecting to CarPlay via a USB cable. Simply connect the iPhone to the car's USB port using a USB cable. If the vehicle supports wireless CarPlay, first turn on the Bluetooth on the central control screen, then on the iPhone, go to "Settings" > "General" > "CarPlay," tap "Available Cars," and select your car. Note that wireless CarPlay requires the phone's WiFi and Bluetooth to be turned on.
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OFinn
08/10/25 6:15pm
I've been driving the Sagitar for a while, and CarPlay connection issues are quite common, mostly due to phone settings. First, check if CarPlay is enabled in your iPhone settings—sometimes iOS updates disable it. The USB cable is crucial; avoid generic brands and try an original or certified one, as loose or damaged cables can directly cause disconnections. If the car's USB port is dirty or has poor contact, gently clean it before plugging in. My car had the same issue last time, and restarting both the phone and car engine fixed it. CarPlay relies on Bluetooth for initialization, so ensure your phone's Bluetooth is on and correctly paired. Additionally, lock screen passwords can affect the connection—try again after unlocking. To prevent issues, regularly update both your phone's OS and the car's software. If problems persist frequently, there might be a hardware issue with the car's port, so it's best to get it checked at a 4S shop to avoid daily driving disruptions. During routine maintenance, have the system checked as well to save hassle. Safety comes first when driving—if it won’t connect, don’t force it; pull over safely before handling.
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